Managing Stress among Employees in an Out-Patient Setting Research Paper

Managing Stress among Employees in an Out-Patient Setting - Research Paper Example The various steps involved in monitoring the operation of proposed organizational changes and different communication techniques are described in this essay. The quality of proposed changes alone does not necessarily contribute to stress management; instead, the systematic and thoughtful implementation of those strategies also play vital role in building a culturally competent workforce in a healthcare setting. Hence, the organization must take appropriate steps to monitor the effectiveness of the proposed changes among employees in out-patient setting. Initially, it is advisable for the organization to appoint a project manager in order to carry out the policy implementation and monitoring processes effectively (Buzzle.com). This system should enable the organization to collect weekly or monthly performance reports regarding the newly introduced programs so that it can make adequate modifications to the running program. The ultimate beneficiaries of a stress management program are t he employees. Therefore, it is necessary to collect feedback from them regarding the usefulness of the introduced changes. For this purpose, the firm can make use of company website, by which it can acquire the employee feedback with the application of online voting methods. Similarly, the company can conduct general meetings for out-patient department so that the employees would get the opportunity to express their opinions in detail. The general meeting procedures will not be practical for big concerns; in such situations, it is advisable to conduct sessions for department supervisors’ who can act as the employee representatives. It is recommended that the organization should compare its turnover reports before and after the introduction of the proposed changes. If it does not show any noticeable difference in figures, the management can understand that implementation of the proposed changes was ineffective. According to McConnell (2007, p. 53) a sequence of related process es such as planning, organizing, directing, monitoring, and controlling constitute an organization. The active functioning of each of these processes requires the application of different systems and human resources. In short; humans, systems and processes are interrelated components which determine the efficiency of the proposed organizational change. The various systems and human elements play a big role from the planning phase to monitoring phase of an organizational change. The first process, planning involves some complex procedures and takes long time to get completed since it is the foundation for the following processes. In this phase, the management formulates various strategies after considering a wide range of factors such as size of the organization, byelaws, governmental regulations, human power, and other organizational features. Once a change is proposed, it transfers to the organizing phase. In order to introduce the proposed change successfully, a good organizing te am is necessary. Under this phase, various duties and responsibilities are subdivided into respective officials for the effective implementation of the plan. It is noted that the responsibilities of the officials will not be disposed just after the implementation phase since they need continuous monitoring and control over implemented changes so as to produce fruitful outcomes. The systematization and effectiveness of the above mentioned activities have a tremendous impact on the proposed orga

A Vision of Collaboration and Scholarly Community Research Paper

A Vision of Collaboration and Scholarly Community - Research Paper Example All stakeholders, including representatives of the parents, teachers, administration, the board members, and the educational leaders should develop a mutual consensus to develop a shared vision statement. For example, a survey should be conducted to know the demands and vision of the parents. In the survey, the parents should reveal what they want from the educational institute, as well as their viewpoints about the learning environment. Similarly, teachers’ representatives should also be interviewed to know their viewpoints about the creation of an interactive teaching and learning environment, as well as to get their viewpoints about the ultimate goal of the institute. Moreover, the board members should also reveal what they want to achieve and the ways to achieve those goals. For example, if they want to move the institute to the top ranks and through providing quality education to the students, then their vision statement should read like ‘To be the premier provider of education through the highest quality of learning and teaching standards’. After knowing the viewpoints of all stakeholders, a focused group discussion should be arranged in which the educational leader should put forward the viewpoints of all stakeholders on the table for discussion, analysis, and creation of a shared vision on which all stakeholders should agree. This is the way through which an educational leader can be successful in creating a shared vision among the stakeholders of the institute.

Case Study of the Exxon Valdez Oil Spill and the Resultant Changes

Case Study of the Exxon Valdez Oil Spill and the Resultant Changes Research report of this case study is regarding of the Exxon Valdez oil spill disaster. Exxon Mobil Corporation is found on 30th November 1999 by merging Exxon and Mobil and its the largest publicly traded companies in the world. It is in the rank of #1 or #2 for the past 5 years. By the time it reached March 1989, a worst tragedy took place where caused by one of the largest super tanker in the world Exxon Valdez. [1] Different products have developed constantly in respond to changing demand for better in petroleum refinery. There a lot of processes involve in refinery, but the four main processes is refinery, separation, conversion and purification operation processes. At first the use of refinery is to create kerosene as cheaper and better compare to whale oil. Since all vehicles and airplane is combustion engine, it created more needs for petroleum. The location of Prince William Sound is so deep in where it only can be access by plane and boat. Due to this, the government and particular industries that involve had a tough time cleaning the disaster. By this major disaster, environment, economic and social were the main aspects were affected badly. It has given a negative impact on the lifestyle of the people in Prince William Sound.[2] A lot of action has been taken in the oil refinery industry after the oil spill, such as Operation Integrated Management System (OIMS), better radar system and Coast Guard in Prince William Sound. Introduction 2.1 Problem Statement By such disaster occurring, the exposure and early prevention steps would be taken by the society. Engineers will be efficient as in; safety and the quality would play a big role for them in their career by knowing the consequences of the major disaster. 2.2 Objective 1. The aim and objectives 2. To observe oil and refinery industrial processes and operations and learn the cause of the disaster 3. Risks of the oil spill disaster and pollution that affected all areas that lead to the oil spill disaster and pollution 4. The consequences of all the hazards of the oil spill disaster 5. To improvise and the changes in the management systems to prevent from the disaster to occur 2.3 Overview This research report is a case study of the Exxon Valdez oil spill disaster that took place in Prince William Sound, Alaska. Within six hours of the grounding, the Exxon Valdez spilled around 10.9 million gallons of its 53 million gallon cargo of Prudhoe Bay crude oil. Eight of the eleven tanks on board were damaged. Even before this major disaster occurred, they were high risk of oil spill in Prince William Sound. There is still an unclear doubt why this oil spill took place. [1] 3. Aim and objectives of Exxon Mobil Corporation Exxon Mobil Corporation is merged in two companies which is Exxon and Mobil in the year of 1999. It is the worlds largest petroleum and petrochemical company and it is also the worlds leading traded international oil and gas company. Exxon Mobil markets fuel and lubricants are under three brands which are Esso, Exxon and Mobil. The corporation aims and objective is divided into few sectors: 3.1 Development Exxon Mobil is focused on serious and discipline investment decision to find the best solutions that can give a large amount of profit and also the same time increase the reliability and reduce the cost. Exxon Mobil is also focused on many major projects which have started with the design and the operating concept and delivery. 3.2 Employees Exxon Mobil is very choosy in taking in and retaining employers. They need employers who are extremely good and get the best out of them. They make the best of the best by sending them to the best training. They are very committed to maintain their safety during at workplace. A safe work environment enriched by diversity and characterized by open communication, trust and fair treatment.[3] 3.3 Communities Exxon Mobil is base throughout the world. Where ever the, they are very committed to be a good cooperate citizen. They maintain their high ethical standards, obey all applicable laws, rules and regulation and also respect the culture of the respective country. Among all those objectives above, they are more dedicated to running safe and environmentally responsible process. Exxon Mobil Corporation is self-motivated to be at the leading edge of competition in all the aspects of our business. They are very discipline and very selective in estimating the range of capital investment opportunities available to them. They create new ways such as develop proprietary technologies that provide a competitive edge. Their goals are achieved by flawlessly executing business plans and adhering to these guiding principles and the foundation policies. 3.4 Shareholders Exxon Mobil Corporation is committed to enhance the long term period value of the investment dollars trusted to them by the shareholders. At the end the shareholders would be rewarded with their superior returns. The momentum of this would enhance their management of their Corporation. [1] 3.5 Customers To remain successful in an industry, a company has to be firm to please those different perception customers to adapt to their needs. Exxon Mobil commits them self to offer high quality products and services at competitive prices. [1] Refinery Industrial Processes and operations Figure 1: Process Flow Diagram [4] Oil refinery industry is a process where a barrel of raw crude oil that contains a mixture of all sorts of hydrocarbons, is transform it to petrochemical fuel like petrol and diesel. All processes are done by heat, pressure and chemical reaction method. Valves and gadgets is the one regulated when the crude oil runs through many kilo metres of pipes. Computerizes gadgets used to monitor to control and optimize the processes that are undertaken. Refining Process In this industry, refining is the most simplest and common processes is under taken. It starts with the crude oil is been heated up to vaporize the oil in distillation tower. Naturally heavier molecules would not rise as lighter ones in the vapour and with this the vapour can condense with different levels. When the cooling process occurs at various degrees, the liquefied gasses are collected in condensation trays. By this various types of petrochemical material are obtained. [4] 4.2 Treatment The purpose of this process is for hydrocarbon streams to get ready for extra processing and to prepare complete products. Sometimes it includes the elimination or separation of aromatics and naphthenic also as impurities. Chemical or physical separation for instance dissolving, absorption, or precipitation using a variation and combination of processes containing desalting, drying, hydro desulfurizing, solvent refining, sweetening, solvent extraction, and solvent dew axing might be included. 4.3 Catalytic Cracking Catalytic processes are another type of processes. It involves the breaking of heavy molecules into more valuable light molecules. For an example the breaking of low bitumen to diesel or even petrol where this process takes place in a high temperature using an alumina silicate and alumina silicate acts as a catalyst to the process and helps to break down the molecule. This catalyst is in powder form. 4.6 Auxiliary operations and facilities Steam and power generation, process and fire water system, flares and relief system, furnaces and heaters, pumps and valves, supply of steam, air, nitrogen and other plant gases, alarms and sensors, noise and pollution controls, sampling, testing, inspecting, laboratory, control room, maintenance and managerial facilities. [5] 4.4 Other Refining Operations This includes light-ends recovery, sour-water stripping, solid waste and wastewater management, process-water treatment and cooling, storing and management, product movement, hydrogen production, acid and tail-gas treatment and sulphur retrieval. [5] 5. Risks in all areas that lead to disaster 5.1 Human Error Human error is the main contributing factors. The first mate or captain of the tanker Captain Hazelwood was under influence of alcohol, at that time of the incident. The captain was unable to concentrate on his responsibility. This could be avoided if the captain of the ship were more discipline during work. Hazelwood was send to alcohol rehabilitation for 28 days. The management knew about it and they followed his progress in rehab. The mistake the management did was, gave him the responsible to be a captain of vessel again. Instead of reinstating such a major responsible as a captain, they should have given him desk work job. Moreover the third mate who was in charge of the vessel when the major accident occurred. This is because he had very little sleep the night before grounding and they were lacking of staff on board tanker. When the Hazelwood went to sleep, the third mate had to take in charge to manoeuvre the tanker without having enough sleep.[6] 5.2 Failure of Coast Guard Safe proofing method has been established and agreed between State of Alaska, the Coast Guard and the oil industry. This is to avoid human error to occur. This method works when there is a form of iceberg the coast guard has to warn the captains and the captain has to slow down their tankers. However, most of the tankers did not follow to the rules including Exxon Valdez due to profit and eliminate down time. 5.3 Delayed Response Location of Prince Williams Sound is deep so deep in by geographical view, where can be only excessed by air or water made the response slow. Apart from the location, the weather also played another big factor. Due to delayed response on reacting to clean the mess, the oil polluted about 2000km of cost line and about 26000 square kilo meters of sea was contaminated. [10] Consequences Figure 2: State on-scene Coordinators [8] A tanker with crude oil from Prudhoe Bay, Alaska collides with a reef in Alaskas Prince William Sound and 11 million gallons of crude oil spilled into one of the biggest coastlines. The horrible outcome out of the incident could have been reduced but due to the location, it made it hard for the clean-up team and the government to react. Even Exxon Mobile did not react fast due to their unstable system in place to deal with the crisis. There is no any commitment given by Exxon Mobile to ensure that this same incident will occur again. [9] 6.1 Economical The total money to just clean the mess is approximately USD 2.1 billion dollars and fine is USD 5 billion dollars of this was the biggest penalizing fines ever charged out to a company. The total Exxon Mobile had to fork out USD 7.1 billion dollars. Those fishermens were affected badly, till their livelihoods were affected. They were relying on that for surviving. They lost around yearly gross valued at USD 174 million dollars. Due to this tourism industry were affected as well. [8] 6.2 Environmental Ecological system and wildlife were destroyed fully. Shoreline for 1400 miles was affected till they cant find those areas. A total of 1,015 dead Sea otters, 36,466 dead Sea birds 144 dead bald eagles, 302 harbour and more than 100,000 of oiled birds. The number for dead birds was the highest compare to Heneman oil spill happen in 1989. Some species sinked when they die, due to that the whole sea was polluted. Most of the marine mammals fall sick due to ingesting oil while trying to clean oil of their furs or feathers or eating intoxicated prey. [9] Improvement and Changes in the Management System 7.1 Operation Integrity Management System After the oil spill Exxon Mobil Corporation devised a complete 11 point plan which covers from management to employees and everything including facilities and training. Exxon Mobil implemented an approach where safety is a major factor. The multilevel (OIMS) covers an extensive level of element in management system. This elements could classified as leadership management in safety and accountability, design, constructing and maintaining facilities, readiness in facing emergency, adaptation to change, continuous assessment of performance and inquiries in accident and incidents. When this policy been implemented Exxon had to go through a lot of changes and this changes lead to more improve and safe environment. This creates, Exxon Mobil to be the leader for safety in the industry. [4] 7.2 Management Leadership Implementation of safety starts at the management and work itself down to the labour force. This is because at the management level, the planning of the health and safety procedure is done. Thus enforcing safety measures also the responsibility of the management. This is done by identifying the risk involves followed by setting clear performances criteria. This can be done by creating a clear risk management procedure. Once that is done the leadership in the organization should have a strict enforcement policy where everybody involve should be given proper training and additional exposure to the risk and safety measure are involve. [4] 7.3 Construction and Facilities When designing a facilities and construction of the facilities there is different type degree of safeties. For an example when u designing a machinery or tool, in this case best related to a building of a oil tanker. After the catastrophic disaster of Exxon Valdez, the safety emphasis on the design was changed. For an example, tankers now are re-enforced by having double hull and other safety measures are more efficient. The operation safety is emphasis by training where is given to all ship crew. For an example, navigation officers are given training in extreme condition ship manoeuvring. [4] Improvement and Policies After the incident Exxon Mobil had strict recruitment policies where all employees which are new has to go through an alcohol and drug screening. This was also implemented on existing staff and this was done after the incident. If in case there was a employee who was under the influence of any substance on board a vessel would be stopped from sailing again until they can prove that they would not repeat and gone through proper rehabilitation. [4] Conclusion The conclusion is Exxon Valdez was one of the major oil spill disaster. It effect of this incident was wide spread and very devastating. Resulting from a human error and negligence, many innocent people and environment was affected. From this case study it can be said that a good safety plan is required. Management also should always be responsible with their action and measures to prevent such disaster. Given the situation and late response to the disaster made the incident even worse. They were many guidelines that did not followed by the management and employees, for an example the captain who was under the influence of alcohol and the lack of crew members on board. Incident happens because of human error. The crew on board was very badly trained or not trained at all for any kind of situation. Therefore more training needed in future for all the employees, there should be always a body which monitors the training and sets on-going training for all the staffs. The management should also enforce health and safety guidelines in a regular basis. To ensure in the future there will be any similar incidents occurring. There also should be a team that ensures the maintainers of the tanker and equipment on board. The Exxon Valdez spill was a lesson well learned by everyone especially Exxon Mobil Corporation and other oil and gas companies.

The Primitive Nature of Man Revealed in Lord of the Flies :: Lord Flies Essays

The Primitive Nature of Man Revealed in Lord of the Flies      Ã‚  Ã‚   A running theme in Lord of the Flies is that man is savage at heart, always ultimately reverting back to an evil and primitive nature. The cycle of man's rise to power, or righteousness, and his inevitable fall from grace is an important point that book proves again and again, often comparing man with characters from the Bible to give a more vivid picture of his descent. Lord Of The Flies symbolizes this fall in different manners, ranging from the illustration of the mentality of actual primitive man to the reflections of a corrupt seaman in purgatory.    The novel is the story of a group of boys of different backgrounds who are marooned on an unknown island when their plane crashes. As the boys try to organize and formulate a plan to get rescued, they begin to separate and as a result of the dissension a band of savage tribal hunters is formed. Eventually the "stranded boys in Lord of the Flies almost entirely shake off civilized behavior: (Riley 1: 119). When the confusion finally leads to a manhunt [for Ralph], the reader realizes that despite the strong sense of British character and civility that has been instilled in the youth throughout their lives, the boys have backpedaled and shown the underlying savage side existent in all humans. "Golding senses that institutions and order imposed from without are temporary, but man's irrationality and urge for destruction are enduring" (Riley 1: 119).    The novel shows the reader how easy it is to revert back to the evil nature inherent in man. If a group of well-conditioned school boys can ultimately wind up committing various extreme travesties, one can imagine what adults, leaders of society, are capable of doing under the pressures of trying to maintain world relations. Lord of the Flies' apprehension of evil is such that it touches the nerve of contemporary horror as no English novel of its time has done; it takes us, through symbolism, into a world of active, proliferating evil which is seen, one feels, as the natural condition of man and which is bound to remind the reader of the vilest manifestations of Nazi regression (Riley 1: 120).    In the novel, Simon is a peaceful lad who tries to show the boys that there is no monster on the island except the fears that the boys have.

Online Teacing vs. Classroom Teaching Essay

Although it is very traditional for teachers to teach in a classroom, online teaching is rapidly becoming a very important factor in most colleges. Even though teaching in a classroom has its advantages, online teaching also has its advantages as well. Me personally, I would prefer to be in a classroom with an instructor teaching a class. This is because many individuals feel a stronger connection with their teachers and classmates when they are able to interact face to face. It benefits many individuals to see good teaching practices being demonstrated by their own teachers. Teachers can also evaluate the different ways individuals are able to communicate. Also, students are trained hands-on according to the standards and regulations of their state, and can be confident of meeting their state’s requirements. Online classes are gaining more and more legitimacy and are fast becoming a legitimate alternative to traditional classes. It’s a great asset because all students are required to participate in the class, and participation can be measured objectively. Therefore, nobody can skulk in the back of the room and not talk or dominate the conversation. Classes can also be taken from anywhere that has computer access, so people don’t have to put off their education because of distractions or lack of school access. Online courses emphasize reading, writing and discussion elements that are proven to be effective, and that students can use in their own classrooms. Students can do their classes and coursework at any time that is convenient, especially when traditional classes don’t meet. Plus in today’s society computer literacy is more and more a requirement on many jobs and in some classroom settings and online classes requires that students become computer literate. Online classes tend to train future workers for general requirements that are accepted in every state. A student might be trained for certification in almost any state by taking online classes. The question of online teaching programs versus traditional teaching programs isn’t usually a question of which offers the better education, but which education serves the student’s needs better. For those looking to be in that classroom environment, traditional might be better, but for those who have concerns over distance, convenience, or class participation, online classes may provide a solution that works for everyone.

Dreams as Narrative Structure in Wide Sargasso Sea

â€Å"I waited a long time after I heard her snore, then I got up, took the keys and unlocked the door. I was outside holding my candle. Now at last I know why I was brought here and what I have to do† (190). Jean Rhys’s novel, Wide Sargasso Sea (1966),  is a post-colonial response to Charlotte Bronte’s Jane Eyre (1847). The novel  has become a contemporary classic in its own right. In the narrative, the main character, Antoinette, has a series of dreams which serve as a skeletal structure for the book and also as a means of empowerment for Antoinette. The dreams serve as an outlet for Antoinette’s true emotions, which she cannot express in a normal fashion. The dreams also become a guide for how she will take back her own life. While the dreams foreshadow events for the reader, they also illustrate the maturity of the character, each dream becoming more complicated than the previous. Each of the three dreams surface in Antoinette’s mind at a crucial point in the character’s waking life and the development of each dream represents the development of the character throughout the story.   The first dream takes place when Antoinette is a young girl. She had tried to befriend a black Jamaican girl, Tia, who ended up betraying her friendship by stealing her money and her dress, and by calling her â€Å"white nigger† (26). This first dream clearly outlines Antoinette’s fear about what happened earlier in the day and her youthful naivety: I dreamed that I was walking in the forest. Not alone. Someone who hated me was with me, out of sight. I could hear heavy footsteps coming closer and though I struggled and screamed I could not move  (26-27). The dream not only points out her new fears, which have stemmed from the abuse received by her â€Å"friend,† Tia, but also the detachment of her dream world from reality. The dream points out her confusion about what is happening in the world around her. She does not know, in the dream, who is following her, which underlines the fact that she does not realize how many people in Jamaica wish her and her family harm. The fact that, in this dream, she uses only the  past tense, suggests that Antoinette is not yet developed enough to know that the dreams are representational of her life.                                                   Ã‚   Antoinette gains empowerment from this dream, in that it is her first warning of danger.   She wakes up and recognizes that â€Å"nothing would be the same. It would change and go on changing† (27). These words foreshadow future events: the burning of Coulibri, the second betrayal of Tia (when she throws the rock at Antoinette), and her eventual departure from Jamaica. The first dream has matured her mind a bit to the possibility that all things may not be well. Antoinette’s second dream occurs while she is at the convent. Her step-father comes to visit and give her news that a suitor will be coming for her. Antoinette is mortified by this news, saying â€Å"[i]t was like that morning when I found the dead horse. Say nothing and it may not be true† (59). The dream she has that night is, again, frightening but important: Again I have left the house at Coulibri. It is still night and I am walking towards the forest. I am wearing a long dress and thin slippers, so I walk with difficulty, following the man who is with me and holding up the skirt of my dress. It is white and beautiful and I don’t wish to get it soiled. I follow him, sick with fear but I make no effort to save myself; if anyone were to try to save me, I would refuse. This must happen. Now we have reached the forest. We are under the tall dark trees and there is no wind.‘Here?’ He turns and looks at me, his face black with hatred, and when I see this I begin to cry. He smiles slyly.   ‘Not here, not yet,’ he says, and I follow him, weeping. Now I do not try to hold up my dress, it trails in the dirt, my beautiful dress. We are no longer in the forest but in an enclosed garden surrounded by a stone wall and the trees are different trees. I do not know them. There are steps leading upwards. It is too dark t o see the wall or the steps, but I know they are there and I think, ‘It will be when I go up these steps. At the top.’ I stumble over my dress and cannot get up. I touch a tree and my arms hold on to it.   ‘Here, here.’ But I think I will not go any further. The tree sways and jerks as if it is trying to throw me off. Still I cling and the seconds pass and each one is a thousand years. ‘Here, in here,’ a strange voice said, and the tree stopped swaying and jerking. (60) The first observation that can be made by studying this dream is that Antoinette’s character is maturing and becoming more complex. The dream is darker than the first, filled with much more detail and imagery. This suggests that Antoinette is more aware of the world around her, but the confusion of where she is going and who the man guiding her is, makes it clear that Antoinette is still unsure of herself, simply following along because she does not know what else to do.   Secondly, one must note that, unlike the first dream, this is told in the present tense, as if it is happening at the moment and the reader is meant to listen in. Why does she narrate the dream like a story, rather than a memory, as she told it after the first? The answer to this question must be that this dream is a part of her rather than simply something she vaguely experienced. In the first dream, Antoinette does not recognize at all where she is walking or who is chasing her; however, in this dream, while there is still some confusion, she does know that she is in the forest outside Coulibri and that it is a man, rather than â€Å"someone.† Also, the second dream alludes to future events. It is known that her step-father plans to marry Antoinette to an available suitor. The white dress, which she tries to keep from getting â€Å"soiled† represents her being forced into a sexual and emotional relationship. One can assume, then, that the white dress represents a wedding dress and that the â€Å"dark man† would represent Rochester, who she eventually marries and who does eventually grow to hate her.   Thus, if the man represents Rochester, then it is also certain that the changing of the forest at Coulibri into a garden with â€Å"different trees† must represent Antoinette’s leaving the wild Caribbean for â€Å"proper† England. The eventual ending of Antoinette’s physical journey is Rochester’s attic in England and this, also, is foreshadowed in her dream: â€Å"[i]t will be when I go up these steps. At the top.† The third dream takes place in the attic at Thornfield. Again, it takes place after a significant moment; Antoinette had been told by Grace Poole, her caretaker, that she had attacked Richard Mason when he came to visit. At this point, Antoinette has lost all sense of reality or geography. Poole tells her that they are in England and Antoinette responds, â€Å"‘I don’t believe it . . . and I never will believe it’† (183). This confusion of identity and placement carries on into her dream, where it is unclear whether or not Antoinette is awake and relating from memory, or dreaming. The reader is led into the dream, first, by Antoinette’s episode with the red dress. The dream becomes a continuation of the foreshadowing set forth by this dress: â€Å"I let the dress fall on the floor, and looked from the fire to the dress and from the dress to the fire† (186). She continues, â€Å"I looked at the dress on the floor and it was as if the fire had spread across the room. It was beautiful and it reminded me of something I must do. I will remember I thought. I will remember quite soon now† (187). From here, the dream immediately begins. This dream is much longer than both previous and is explained as if not a dream, but reality. This time, the dream is not singularly past tense or present tense, but a combination of both because Antoinette seems to be telling it from memory, as if the events actually happened. She incorporates her dream events with events that had actually taken place: â€Å"At last I was in the hall where a lamp was burning. I remember that when I came. A lamp and the dark staircase and the veil over my face. They think I don’t remember but I do† (188). As her dream progresses, she begins entertaining even more distant memories. She sees Christophine, even asking her for help, which is provided by â€Å"a wall of fire† (189). Antoinette ends up outside, on the battlements, where she remembers many things from her childhood, which flow seamlessly between past and present: I saw the grandfather clock and Aunt Coras patchwork, all colours, I saw the orchids and the stephanotis and the jasmine and the tree of life in flames. I saw the chandelier and the red carpet downstairs and the bamboos and the tree ferns, the gold ferns and the silver . . . and the picture of the Millers Daughter. I heard the parrot call as he did when he saw a stranger, Qui est la? Qui est la? and the man who hated me was calling too, Bertha! Bertha! The wind caught my hair and it streamed out like wings. It might bear me up, I thought, if I jumped to those hard stones. But when I looked over the edge I saw the pool at Coulibri. Tia was there. She beckoned to me and when I hesitated, she laughed. I heard her say, You frightened? And I heard the mans voice, Bertha! Bertha! All this I saw and heard in a fraction of a second. And the sky so red. Someone screamed and I thought Why did I scream? I called Tia! and jumped and woke. (189-90) This dream is filled with symbolism which are important to the reader’s understanding of what has happened and what will happen. They are also a guide to Antoinette. The grandfather clock and flowers, for example, bring Antoinette back to her childhood where she was not always safe but, for a time, felt like she belonged. The fire, which is warm and colorfully red represents the Caribbean, which was Antoinette’s home. She realizes, when Tia calls to her, that her place was in Jamaica all along. Many people wanted Antoinette’s family gone, Coulibri was burned, and yet, in Jamaica, Antoinette had a home. Her identity was ripped away from her by the move to England and especially by Rochester, who, for a time, has been calling her â€Å"Bertha,† a made up name. Each of the dreams in Wide Sargasso Sea has an important significance to the development of the book and the development of Antoinette as a character. The first dream displays her innocence to the reader while awakening Antoinette to the fact that there is real danger ahead. In the second dream, Antoinette foreshadows her own marriage to Rochester and her removal from the Caribbean, where she is no longer sure she belongs. Finally, in the third dream, Antoinette is given back her sense of identity. This last dream provides Antoinette with a course of action for breaking free of her subjugation as Bertha Mason while also foreshadowing to the reader events to come in Jane Eyre.

Good Communication Within A Business Environment - 1636 Words

Abstract Communication is one of the most important skills that people utilize everyday. Mainly people use this to exchange ideas and develop interpersonal relationships. The specific reasons it is key to have good communication within a business environment is that it will assist in the success of a business as well as developing required professional relationships. Research has been conducted into six of the most key communication aspects that effect businesses in the previous sentences. These six are; communication channel, non-verbal communication, correct wording, cultural conflicts, personal perception and he quantity of communication. If these aspects are not considered for a reasonable amount of time before the commencement of a day they can have detrimental affects on the business, by business relationships being damaged, or never formed, and without these relationships it will be harder for a business to succeed. Before we can discuss why communication is vital we must define it, it is defined as â€Å"The imparting or exchanging of information by speaking, writing, or using some other medium.† (Oxford, 2015) Communication is key based on this definition not only in business but also just in life. It is also a difficult object to get right, and needs to be planned thoroughly before continuing. (Dewatripont Triole 2005, p. 1217) This supported by many other authors. The question has been posed, â€Å"Does communication always have a positive effect on a business?†Show MoreRelatedThe Relationship Between Effective Communication And Organizational Efficiency1123 Words   |  5 Pagesrelationship between effective communication and organizational efficiency, showing in particular how communication barriers may impact adversely on an organisation. 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